Your Ultimate Road Trip Adventure Awaits

Privacy Policy

Effective Date: January 1, 2024

Information We Collect

Road Trip Excellence collects information you provide directly to us, such as when you create an account, request services, or contact us for support. This includes:

• Personal identifiers (name, email, phone number)
• Travel preferences and itinerary details
• Payment information (processed securely by third parties)
• Communication records and service feedback

How We Use Your Information

We use your information to:

• Provide personalized travel planning services
• Communicate about your bookings and itineraries
• Process payments and manage your account
• Improve our services and customer experience
• Send marketing communications (with your consent)

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our services
• Hotels, restaurants, and activity providers for bookings
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is processed using industry-standard encryption.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

For questions about this Privacy Policy, contact us at [email protected] or call +1 (602) 555-0187.

Terms of Service

Effective Date: January 1, 2024

Service Agreement

By using Road Trip Excellence services, you agree to these terms. Our services include travel planning, booking assistance, and concierge support for road trip adventures.

Booking and Payment

Services require advance payment. Cancellations must be made at least 48 hours before service delivery for full refund. Emergency support services are available 24/7 with additional charges.

Client Responsibilities

• Provide accurate information for planning purposes
• Maintain valid travel documents and insurance
• Follow safety guidelines and recommendations
• Respect local laws and customs during travel

Liability Limitations

Road Trip Excellence provides planning and coordination services. We are not liable for:

• Third-party service provider failures or changes
• Weather-related disruptions or natural disasters
• Personal injury, property damage, or loss during travel
• Changes to attraction hours, closures, or accessibility

Intellectual Property

All itineraries, guides, and materials provided are proprietary to Road Trip Excellence and may not be redistributed without permission.

Dispute Resolution

Any disputes will be resolved through binding arbitration in Arizona, USA, under American Arbitration Association rules.

Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including security and account access.

Analytics Cookies: Help us understand website usage patterns to improve our services.

Marketing Cookies: Used to provide relevant advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and provide personalized experiences.

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

Third-Party Cookies

We use services like Google Analytics and social media plugins that may set their own cookies. Please review their privacy policies for more information.

Updates to This Policy

We may update this policy periodically. Check this page for the latest version.

DMCA Policy

Effective Date: January 1, 2024

Copyright Policy

Road Trip Excellence respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide:

• Your contact information and electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Statement of good faith belief that use is unauthorized
• Statement of accuracy and authority to act on behalf of copyright owner

DMCA Notice Procedure

Send DMCA notices to:

DMCA Agent: Road Trip Excellence
Address: 4829 North Central Avenue, Phoenix, AZ 85012
Email: [email protected]

Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification with the same contact information.

Repeat Infringer Policy

We will terminate accounts of users who repeatedly infringe copyright.

GDPR Compliance Statement

Effective Date: January 1, 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data

Legal Basis for Processing

We process personal data based on:

• Contract performance (providing travel services)
• Legitimate interests (improving services, customer support)
• Consent (marketing communications)
• Legal obligations (financial records, safety requirements)

Data Retention

We retain personal data only as long as necessary for service provision and legal compliance, typically:

• Active customer data: Duration of relationship plus 7 years
• Marketing data: Until consent withdrawal
• Financial records: 7 years for tax purposes

International Transfers

Data may be transferred to the United States where our servers are located. We ensure adequate protection through standard contractual clauses.

Exercising Your Rights

To exercise your GDPR rights, contact our Data Protection Officer at [email protected] or +1 (602) 555-0187. We will respond within 30 days.

Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your personal data appropriately.